Responsible Gaming

Gbajj Responsible Gaming — Build Safe & Healthy Gaming Habits

Gaming should be a source of fun and entertainment, not stress or hardship. gbajj is committed to helping you play mindfully and responsibly.

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Alert: Gaming can be as addictive as substance dependency. If you feel that you or someone close to you is losing control over gaming, seek help immediately. gbajj provides multiple tools to support responsible gaming.

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The Pillars of Responsible Gaming

Tools gbajj provides to keep you protected

Setting a Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. This helps you stay within your budget and prevents overspending.

Session time limit

Set a maximum time limit for each gaming session. gbajj automatically alerts you and closes your session once the time is up.

Self-Exclusion

If you feel you need a break from gaming, you can completely exclude yourself for a set period. Your account will be completely inaccessible during this time.

Reality check

At regular intervals, gbajj sends you a message so you understand how long you've been playing and how much you've spent. This helps you make informed decisions.

Set a loss limit

After a set loss amount, gbajj will automatically prevent further bets from your account. This protects you from significant financial harm.

Expert support

Gbajj's trained support team is always here for you. If you want to talk about gaming addiction, confidential assistance is available.


Remember: Gaming is entertainment, not a source of income. Responsible gaming on gbajj means enjoying yourself within your means, without affecting your family life or career.

1What is Responsible Gaming?

Responsible gaming means enjoying gaming in a way that does not negatively impact other areas of your life. gbajj believes every player has the right to game consciously, safely, and enjoyably.

Many people in Bangladesh enjoy entertainment from online gaming. But a small number sometimes lose control. gbajj's Responsible Gaming program is for people who want gaming to stay enjoyable — not become a burden.

The three core principles of responsible gaming are: Stay within limits, Stay aware of reality, and Get help if there's a problem. gbajj provides multiple tools and resources to uphold these three principles.

2Signs of problem gaming

It can be hard to tell when gaming stops being fun and starts becoming a problem. Watch out for these warning signs:

  • Repeatedly playing to recover lost money ("chasing losses")
  • Trying to quit gaming but failing
  • Lying to family or friends about gaming
  • Gaming affecting work or studies
  • Gaming to reduce stress, sadness, or loneliness
  • Feeling restless or irritable when not gaming
  • Spending money set aside for essential needs on gaming
  • Damaged relationships with family or loved ones
If you recognise two or more of the signs above in yourself, do not wait — contact the gbajj support team. We will help without judgment.

3gbajj Protection Tools

Deposit Limit

From your gbajj account settings, you can set daily, weekly, and monthly deposit limits. Limits take effect immediately once set. To increase a limit, you'll need to wait 24 hours — this delay is intentional, giving you time to reconsider impulsive decisions.

Time limits and reality checks

You can set a maximum duration for each session. gbajj will remind you before the time is up how long you have been playing and how much you have spent. This transparent information helps you make informed decisions.

Self-Exclusion

Self-exclusion is the most powerful protection tool available. You can exclude yourself from gbajj for 30 days, 6 months, or permanently. During this period, your account will be fully locked and you will not receive any promotional messages.

Tip: To activate self-exclusion, contact gbajj support directly. The process is completely confidential.

4Smart budget planning

Budget planning is the most important aspect of responsible gaming. Before playing on gbajj, set yourself a clear budget and stick to it strictly:

  • Set aside for entertainment only: Set a specific "entertainment budget" within your monthly income. Don't spend a single taka on gaming beyond this.
  • Never touch your emergency funds: Never spend money meant for rent, food, medicine, or children's education on gaming.
  • Don't borrow: Borrowing money from individuals or financial institutions to fund gaming is never the answer.
  • Keep records: Keep track of your weekly or monthly spending. This helps you stay within budget.
  • Accept losses as normal: Wins and losses are both part of gaming. Do not chase your losses by placing bigger bets.

Simple rules for setting a budget

Remember one simple rule — your gaming budget should be maximum 5% of your monthly income. Never more. And if that budget runs out, the smartest thing is not to play for the rest of that month.

Gaming Risk Level

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5Self-check

Answer the questions below honestly. If three or more answers are "yes", consider seeking support:

Have you ever spent more time or money on gaming than you originally planned?
Do you feel restless, irritable, or anxious when you cannot game?
Do you repeatedly bet to recover lost money?
Have your family or friends ever expressed concern about your gaming?
Have you tried to stop gaming but been unable to?
Do thoughts of gaming come to mind while you are working, studying, or attending to family responsibilities?
Have you lied to family or friends about how much you game?
This is a general awareness check only. For a professional assessment, please consult a mental health specialist.

6Minor protection

Gbajj strictly prohibits gaming by anyone under 18. This is not just a legal requirement — it is our ethical responsibility. To keep minors away from gaming:

  • Keep your login credentials away from children or younger siblings.
  • Enable parental controls on devices used by younger family members.
  • Always log out of gaming apps or websites at the end of each session.
  • Avoid gaming in front of children — it may spark their curiosity.

If you see a minor using gbajj or suspect one is, tell our Support team immediately. We'll close that account right away.

7Where to find help

Asking for help is a sign of strength, not weakness. gbajj is always with you. Our Support team is available 24/7. Share your concerns with confidence.

Our trained support representatives can offer guidance on gaming addiction and help you set up self-exclusion.


Set limits — in just 4 steps

Setting your gaming limits on gbajj is simple

1
Log In to Your Account

Log in to your personal gbajj account and go to your profile settings.

2
Open the Responsible Gaming Menu

Go to Profile Settings, find "Responsible Gaming", and click it.

3
Choose Your Limits

Deposit, session time, loss limit, or self-exclusion — set whichever you need.

4
Set and save

Confirm your chosen limits. Changes will take effect immediately.


Support & Help Center

We are always here for you — without judgment, and in complete confidence

Live chat

Chat with us 24/7. Our trained team is ready to help.

Email Support

[email protected] — reach out confidentially and receive a response within 24 hours.

Self-Exclusion Request

Want to self-exclude immediately? Contact support and your account will be locked within minutes.

Counselling services

Speak with our specialist team for professional advice on gaming addiction.

Privacy guarantee: All responsible gaming communications are kept strictly confidential. Your information will never be shared with any third party.

Frequently Asked Questions

Your Responsible Gaming Questions Answered

No, your balance remains fully protected during self-exclusion. Once the exclusion period ends, you can access your account normally and withdraw your balance.

Yes, but we intentionally built in a 24-hour waiting period. Reducing limits takes effect immediately, but increasing them activates after 24 hours — this prevents impulsive decisions.

Yes, the World Health Organization (WHO) recognizes gaming disorder as a mental health condition. But with proper support and awareness, it's completely manageable. You're not alone — gbajj is always here for you.

Listen without judgment and show empathy. Encourage them to seek help directly. You can contact gbajj Support — we'll tell you how to help your loved one.

Not at all. You must be 18 or older to register on gbajj. We verify age during KYC. If a minor is found, the account is closed immediately.

No. To ensure self-exclusion works effectively, it cannot be cancelled before the set period ends. This is intentional — so you can genuinely take a break. Access will automatically return once the period is over.

Play safe

Enjoy gbajj responsibly

Play for fun, not out of compulsion. Register on gbajj and use our responsible gaming tools to build a healthy gaming experience.

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